2023 Tax Receipt Questions

Thank you for supporting our work in 2023 with a donation!


*Please Note: 2023 tax receipts were sent out either by email or letter mail from us on February 12, 2024, or from CanadaHelps on February 22. Most can expect their tax receipt to come by email, unless they've communicated otherwise. 


Website Form / CanadaHelps
Online donations through our Donate page were processed through CanadaHelps. They will email or mail you your tax receipt. To access it again, you just need to log into your CanadaHelps account.

If you donated in Canada through Facebook, your donation was processed by the PayPal Giving Fund charity. They will issue your tax receipt. You can find out more or track your donation here.

Cash / Cheque / E-Transfer / Pre-Authorized Debit / EFT / Gift-in-Kind
If you donated by one of these means, your tax receipt was emailed or mailed on February 12. Please check your email junk folder. If you need it replaced or it hasn't arrived by March 7, please contact us for a reprinted digital copy.

Twitch / Streamlabs (via PayPal)
Donations of $20 or more will be receipted by email. If you donated through your streamer profile, we may not have any contact information for you, as Twitch/PayPal don't provide this to us. If you have not received an email from us by February 28, please contact us.

TipTap Pay Station
TipTap does not share your confidential credit card information with us. However, if you gave a donation of $10 or more last year and would like a tax receipt, please contact us with the last 4 digits of your credit card number and we should be able to identify your donation.

If you made a cash donation at a pop-up store or booth (including rounding up your order) without asking for a tax receipt or filling out a form for one, you will not receive a tax receipt.

If you have any questions about your giving or tax receipts, please contact us with your full name, mailing address, and the date and method of your donation.


Thank you so much for supporting our creative pursuit of a world without suicide. Our 2023 Annual Report will be published in the summer, after our review engagement with our auditor is completed.